This Privacy Policy explains what information Infinite Solutions, LLC (“we”, “us”, “our”) collects when you use the nRange Golf GPS mobile apps for iPhone, Android and Apple Watch (the “App”) and the nrange.com website (the “Site”), how we use it, and the choices you have.
Summary
- We collect what the App needs to work: your account details, your location while you use it, and the rounds you play.
- We don’t sell your personal information, and we don’t show ads.
- The App contains no advertising or analytics trackers.
- You can delete your account at any time from Profile › Delete account in the App, or by emailing nrange@nrange.com.
Information we collect
Account information
When you create an account we collect your email address, username and password. If you choose Continue with Google, Google shares your name, email address and profile identifier with us. We don’t receive your Google password.
Location
The App uses your device’s precise location to show distances to the green, hazards and targets. It also uses your location to find the golf courses near you.
- Distances are calculated on your device.
- When you look for nearby courses, your coordinates are sent to our servers to run that search.
- On iPhone, the App uses location only while it is open.
- On Android, the App may keep using location during an active round while it’s in the background. It does this through a foreground service, and Android shows a notification while it runs.
- On Apple Watch, the Watch app uses location during a round to show distances on your wrist.
You can turn location access off at any time in your device settings, but the App’s distance features won’t work without it.
Rounds, scores and statistics
We store the rounds you play, including the course, your scores, putts and penalties per hole, and when you played. We also store the statistics and handicap index calculated from those rounds, and any handicap index you enter yourself. This lets you see your history on any device where you sign in.
Online play
When you host or join a lobby, other players in that lobby can see your username, your scores and position on the leaderboard, whether you are online, and the messages you send in the lobby chat. We store lobby membership, scores and chat messages so the lobby works for all of its players. If you make a lobby public, other nRange users can see it when they browse public lobbies.
Purchases
Premium subscriptions are sold through the Apple App Store or Google Play. Apple or Google processes your payment. We never receive your card or bank details. We receive confirmation of your purchase, including the plan, purchase and expiry dates, and store transaction identifiers, so we can unlock Premium on your account.
Device and app information
With each request to our servers the App sends basic technical information: your device model, operating system and version, and App version. We use it to keep the App compatible with your device and to troubleshoot problems.
Notifications
If you allow notifications, we use Firebase Cloud Messaging, a Google service, to deliver them. Firebase gives your device a token, and we store it with your account. Notifications tell you when players join your lobby, post scores or send messages. You can turn them off in your device settings.
Apple Health (Apple Watch)
When you play a round with the Apple Watch app, the App asks for permission to start and save a golf workout in Apple Health. That’s what keeps the Watch app running during your round. The workout is saved in Apple Health on your devices. We don’t send Health data to our servers, and we never use it for advertising or share it with third parties.
Camera
If you scan a lobby QR code, the App uses your camera only to read the code. Images are not stored or sent to us.
Information you send us
If you email us, for example to request a course or ask for support, we keep your email address and the contents of your message so we can respond.
The website
The Site doesn’t use cookies, analytics or advertising trackers. Like any website, the server that hosts it may keep standard access logs, including IP address, browser type and the pages requested, for security and reliability.
How we use information
We use the information above to:
- provide the App’s features: distances, course search, scorecards, statistics, handicap, online play and the Apple Watch app;
- keep your account, rounds and Premium status in sync across your devices;
- send the notifications you’ve turned on;
- respond to your requests and provide support;
- maintain, secure and improve the App and Site, and diagnose problems;
- comply with legal obligations and enforce our Terms of Service.
How we share information
We don’t sell your personal information or share it for advertising. We share information only:
- With other players, as described under Online play, when you take part in a lobby.
- With service providers that operate parts of the App for us. These are Google (Sign-In, Maps and Firebase Cloud Messaging), Apple and Google (app store purchases), and the companies that host our servers. They may use the information only to provide their services to us.
- For legal reasons, when we believe in good faith that disclosure is required by law or legal process, or is needed to protect the rights, property or safety of our users, the public or us.
- In a business transfer, if nRange is involved in a merger, acquisition or sale of assets. You would be told before your information becomes subject to a different privacy policy.
Your use of Google and Apple services is also covered by their own privacy policies.
How long we keep information
We keep your account information, rounds and statistics for as long as your account is active, so your history stays available. When you delete your account, we delete or anonymize your personal information. We keep some information longer where the law requires it, for example purchase records.
Your choices and rights
- Access and correction: you can see and update your profile, rounds and handicap in the App. To get a copy of your information, email us.
- Delete your account: go to Profile › Delete account in the App. This opens a deletion request email to us. You can also email nrange@nrange.com from the address on your account.
- Permissions: you can turn off location, notifications, camera and Apple Health access at any time in your device settings.
- Subscriptions: you manage and cancel Premium through your App Store or Google Play account.
Depending on where you live, you may have additional rights under local law, such as rights to object to or restrict certain processing, or to data portability. To exercise any of these rights, email us. We’ll respond within the time the law requires.
Security
The App sends data to our servers over encrypted (HTTPS) connections. Your sign-in session is stored in the App’s private storage on your device, and we never store your Google password. No method of transmission or storage is completely secure, but we use reasonable measures to protect your information.
Children
nRange is not directed to children under 13, and we don’t knowingly collect personal information from them. If you believe a child under 13 has given us personal information, contact us and we’ll delete it.
International users
We are based in the United States. Your information may be processed and stored in the United States and in other countries where we or our service providers operate, which may have different data protection laws than your country.
Changes to this policy
We may update this policy as the App changes. We’ll post the new version on this page and update the date at the top. If a change is significant, we’ll also tell you in the App or by email.
Contact us
Infinite Solutions, LLC Email: nrange@nrange.com
Questions? Email nrange@nrange.com.